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How to get help in the Parent app

Updated 2 hours ago 1 min read 1 views

Help is always one tap away in the BOBOK app.

Open support

  1. Tap the orange Support button at the bottom of the screen.
  2. Search help articles, or choose how you want to reach us.
    Support home

Your options

  • Chat with us: help with the app, ID card or tracking. Talk to the BOBOK team.
  • Plan, fees or bus route? These are managed by your school. Tap this option to contact your school directly.
  • WhatsApp: quick replies from BOBOK.
  • Email us: contact@bobok.in
  • Video guides and FAQs: short how-to videos and common questions.
    Support options

Good to know

  • You can also reach Support from the Profile tab, under Help and legal.
  • We usually reply within a few minutes.
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