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Safety & help

Getting help and using your profile in the Driver app

Updated 2 hours ago 1 min read 1 views

Get help

  1. Tap Support in the bottom bar.
  2. Choose an option:
    • Call your school: the fastest way to sort out route or child questions.
    • WhatsApp: quick replies from BOBOK.
    • Email us: contact@bobok.in
    • FAQs & videos: how to scan, mark and sync.
    • Live chat: chat with BOBOK support.
    Driver support

Your profile

Tap Profile in the bottom bar to see:

  • Personal info: name, email, photo and licence.
  • My bus: vehicle, capacity and insurance.
  • Notifications, Handover history, Sync center and Language.
  • Support, Privacy Policy and Terms & Conditions, and Log out at the bottom.
    Driver profile

Good to know

  • If the network drops during a trip, the app keeps your scans safely on the phone and sends them when you are back online. Sync center shows anything still waiting to upload.
  • Your account is managed by your school. To change your number or leave, contact the school.
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